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General
Find out all the relevant information about our company and the services we offer.
Resolutions
A guide to our resolution center with more details around our terms of service, refund and replacement policies.
Blood Tests
Find out all the relevant information about our finger-prick blood testing services
DNA Tests
Everything related to our Wellness, Heart, Fitness, Food & Diet DNA Tests.
COVID-19
Find out the most relevant information about our Covid-19 tests, both PCR & antibody.
My Results
All your test result queries answered in here
Troubleshoot
Find out everything you need to know about your account setup.
Travel
All your travel-related queries, including outbound (fit to travel) PCR certificates and inbound Day 2, 5 & 8 UK Government PCR testing.
Courier and Delivery
How to arrange the delivery and return of your testing kits. Find out more about our private courier services as well.