Advice for hand delivery in person
We advice our customers with a short timeframe to drop their samples directly at one of our partner testing centres in London, or to arrange a same day courier service to return their sample back to the lab.
Please find our drop off testing centres in London marked in yellow on the map here. The sample will then be couriered to the lab on the same day.
If you do want to book our private courier service, we have a number of same day courier options for London based users (within the M25), which you may wish to select during your checkout.
If you wish to change or amend your delivery option after placing your order, please contact firstname.lastname@example.org and a member of our logistics team will be able to assist.
Please note our partner testing centres are normally open weekdays 8:30am-4:30pm, Saturdays 9am-3pm (please be advised that opening hours might change during bank holidays and during the Christmas festive period). Once samples are received at the lab, we aim to return the results within 48 hours.