At Rightangled Pharmacy, we adhere to strict safety and compliance regulations regarding the handling of medication. As a result, our returns policy is as follows:
No Returns Accepted on Medication
- Unfortunately, we do not accept any returns on medication, whether for UK or international orders.
- If any medication is returned to us, it will be immediately disposed of, and the patient will not be eligible for a refund or replacement.
- We highly recommend that patients review our Terms & Conditions before proceeding with their purchase to ensure full clarity on our policies.
Returns Due to Failed Delivery
-
If a parcel is returned to us due to a failed delivery, we can hold the item for up to 30 days.
-
After 30 days, the medication will be disposed of, and the patient will not be eligible for a refund or replacement.
-
Within the 30-day holding period, patients have the option to:
- Request a re-shipment, provided they cover the additional shipping fee.
- Collect their order in person from our HQ at:
📍 Rightangled Pharmacy
32 Galena Road, London, W6 0LT
For any further assistance regarding shipping or returns, please contact our support team at info@rightangled.com.
