What to do if my staff or customer has tested positive for COVID 19?

If a staff member, customer or visitor tells you they have tested positive for COVID-19, you should tell them to stay at home and self-isolate as soon as possible (along with the rest of their household) and encourage the individual to inform NHS Test and Trace of their recent contacts. You must not use the information you have collected to contact people.

NHS Test and Trace will provide the necessary public health advice and support if they assess an individual was on your premises while potentially infectious.

If NHS Test and Trace identifies more than one case of COVID-19, or any other specific risk circumstances, at your venue you will be contacted to receive support and to share the contact details you have collected so that they can contact anyone who may have been exposed to the virus