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What is the consultation and approval process at Rightangled?

After you complete an online consultation, a qualified clinician reviews your information to determine whether the treatment is safe and appropriate for you. If approved, your treatment is prescribed and arranged for delivery.

How the consultation process works

  1. Complete your online consultation
    You will be asked to provide details about your health, medical history, and current condition.
  2. Submit your information with your order
    Once completed, your consultation is securely submitted for clinical review.
  3. Clinical assessment
    A qualified clinician reviews your responses to assess your eligibility and determine whether the treatment is safe and suitable for you.

How approval is decided

Approval is based on clinical judgement and may include:

  • Your medical history
  • Any current medications
  • The treatment requested
  • Safety and suitability guidelines

What happens after review

  • If approved:
    Your treatment will be prescribed and prepared for delivery.
  • If more information is needed:
    You may be contacted to provide additional details before a decision is made.
  • If not approved:
    You will be informed that the treatment is not suitable for you with the option for an alternative treatment or a full refund. 

How long does approval take?

Approval times may vary depending on the service however if all  information provided, same day approval will be granted. In some cases, additional checks may be required, which can extend the review time.


Important notes

  • All treatments are subject to clinical approval
  • Not all users will be eligible for every treatment
  • Providing accurate and complete information helps avoid delays
  • The process is designed to ensure your safety and suitability for treat


Need help?

If you need assistance getting started, please contact support and we will be happy to help.

info@rightangled.com