How do I manage my auto-titration subscription service?

I need help managing my auto-titration subscription service.

Step one: Log into your Rightangled customer account portal. You can do this by navigating to the top right-hand side of your desktop screen or directly by following the link provided here. Just enter your email address and a code will be sent to your inbox, all you have to do next is to use the code to log in, no need for any password.

Step two: From your portal headings section, you will be able to access your:

1. Orders & Rewards: This is where you will find all your previous orders in order history and you will also find a section at the top showing your Points Rewards with a button called "View Ways to earn" which will direct you to a pop up window on the home page where you can access and manage your points and rewards/discounts as well as your referral code.

2. Auto-titration subscriptions: This is where you will be able to access your auto-titrating subscription, if you signed up to that. More details on how to manage this plan to follow below.

3. Same dose subscriptions: This where you will be able to access and manage your same dose refill subscription.

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Please note, if you are accessing your portal from a smart phone, then the tabs will be found on the burger menu in your top left hand side of your screen.

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Managing your auto-titration subscription:

Changing Your Dose:

Select the Edit Tab:
Above the medication, select the Edit tab.
Add New Item:
Click on "Add item."
Insert Medication Details:
Enter the name of the medication you want to titrate up or change, and select the required dose.
Remove Old Dose/Medication:
Once the new dose is added, you may remove your old dose or medication.
Do not forget to "save" your change - by selecting the "save" button.

Placing a new order in your subscription

1. When placing a new order in your subscription, IMPORTANT: you must always select "Place order now and resent the schedule" should you not want your following month's order to be dispatched.

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Pausing and Resuming Your Subscription

To Pause:
Select the pause button at the bottom of the page.
To Resume:
Follow the same steps to resume your subscription.

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Editing Payment Details & Changing Your Billing Schedule

Select Edit on Payment Details:
This action will send an email to your inbox, allowing you to manage your card details.
Billing Schedule Tab:
You can push packs back or bring packs forward via the "billing schedule" tab.
Please select the upcoming order you would like to reschedule and a pop-up calendar will show on your screen please select the day you would like to reschedule this pack to

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Should you have any difficulties with this, please contact info@rightangled.com for further assistance.