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  2. Subscriptions Auto titration - (Titrates in dose each month)

How do I manage my auto-titration subscription service?

I need help managing my auto-titration subscription service.

Step one: Log into your Rightangled customer account portal. You can do this by navigating to the top right-hand side of your desktop screen or directly by following the link provided here. Just enter your email address and a code will be sent to your inbox, all you have to do next is to use the code to log in, no need for any password.

 

 

Step two: From your portal headings section, you will be able to access your:

1. Orders & Rewards: This is where you will find all your previous orders in order history and you will also find a section at the top showing your Points Rewards with a button called "View Ways to earn" which will direct you to a pop up window on the home page where you can access and manage your points and rewards/discounts as well as your referral code. 

2. Auto-titration subscriptions: This is where you will be able to access your auto-titrating subscription, if you signed up to that. More details on how to manage this plan to follow below. 

3. Same dose subscriptions: This where you will be able to access and manage your same dose refill subscription.


Screenshot 2025-01-23 at 13.05.45

 
Please note, if you are accessing your portal from a smart phone, then the tabs will be found on the burger menu in your top left hand side of your screen. 

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Managing your auto-titration subscription:

 

Changing Your Dose: 

 

  1. Select the Edit Tab:
    Above the medication, select the Edit tab.Screenshot 2024-07-05 at 15.48.30

  2. Add New Item:
    Click on "Add item."Screenshot 2024-07-05 at 15.49.53

  3. Insert Medication Details:
    Enter the name of the medication you want to titrate up or change, and select the required dose.Screenshot 2024-07-05 at 15.51.06Screenshot 2024-07-05 at 15.52.31

  4. Remove Old Dose/Medication:
    Once the new dose is added, you may remove your old dose or medication.Screenshot 2024-07-05 at 15.53.30

  5. Do not forget to "save" your change - by selecting the "save" button.

Placing a new order in your subscription 

 

1. When placing a new order in your subscription, IMPORTANT: you must always select "Place order now and resent the schedule" should you not want your following month's order to be dispatched. 

 

Screenshot 2024-09-05 at 12.17.13

Pausing and Resuming Your Subscription

  • To Pause:
    Select the pause button at the bottom of the page.

  • To Resume:
    Follow the same steps to resume your subscription.

Screenshot 2024-07-05 at 16.13.35

Editing Payment Details & Changing Your Billing Schedule

  • Select Edit on Payment Details:
    This action will send an email to your inbox, allowing you to manage your card details.
  • Billing Schedule Tab:
    You can push packs back or bring packs forward via the "billing schedule" tab.

    Screenshot 2024-07-24 at 17.19.39
  • Please select the upcoming order you would like to reschedule and a pop-up calendar will show on your screen please select the day you would like to reschedule this pack to

Screenshot 2024-07-24 at 17.22.48

    Should you have any difficulties with this, please contact info@rightangled.com for further assistance.