We understand the importance of timely delivery for your cold-chain items, which is why we use Royal Mail's 24-hour express service. This ensures that your temperature-sensitive medications are delivered quickly and securely, maintaining their efficacy.
For orders containing more than one item, we upgrade the service to Royal Mail's Special Delivery Guaranteed by 1 pm — ensuring next working day delivery for even greater assurance.
Once your item is dispatched, you will receive a notification email with a full tracking link, allowing you to monitor your package’s journey in real time so you know exactly when to expect it.
Rest assured, we take every precaution to ensure your medication arrives promptly and in optimal condition. If you have any questions about the delivery process, please feel free to reach out to us — we're always here to help.
