Occasionally we may need to ask you for a resample.
Blood
Insufficient sample
Sometimes your sample is marked “insufficient”. This is because not enough blood was collected on to the collection tube and the lab could not run your analysis. In this instance we would recommend 50% off for a replacement kit and a doctor to collect blood onto the collection tube.
DNA
Insufficient sample
Sometimes your sample is marked “insufficient”. This is because not enough DNA was collected on the swab so the lab could not run your analysis.
Contaminated sample
If your sample is marked “contaminated” this indicates contamination of foreign microparticles or substances affecting the viability of your sample. This may be due to food being consumed within 30 minutes before doing the swab.
Please note
- When taking any DNA test ensure to rub the swab in the inside of the cheek firmly for a minimum of 30 seconds.
If you have any questions, please contact us via support@rightangled.co.