How do I find the courier contact details?
You can find your courier’s contact details using the tracking link sent to you after your order has been dispatched. The tracking page will usually include the courier name and how to contact them.
Key Takeaways
- Courier details are available in your tracking link
- You will receive tracking information once your order is dispatched
- Most delivery issues can be managed directly with the courier
- Contact Rightangled if you cannot locate your tracking details
How to Find Your Courier Details
1. Check Your Dispatch Email
Once your order has been shipped, you will receive an email containing:
- A tracking link
- Details of the courier handling your delivery
This is the quickest way to access your delivery information.
2. Open the Tracking Link
Click the tracking link provided in your email.
On the tracking page, you can usually find:
- The courier name
- Delivery status updates
- Options to manage your delivery
- Contact details or links to the courier’s website
3. Visit the Courier Website
If needed, you can:
- Go directly to the courier’s website
- Use your tracking number to view delivery updates
- Access their customer support or contact options
When Should I Contact the Courier?
You may need to contact the courier if:
- Your delivery is delayed
- You missed a delivery attempt
- You want to rearrange delivery
- There is an issue with your address
When to Contact Rightangled Instead
Please contact Rightangled if:
- You have not received a tracking link
- Your order has not been dispatched
- The tracking information is unclear or missing
- There is a problem with your order itself (e.g. incorrect or damaged items)
What You Should Do
- Check your dispatch email for the tracking link
- Use the tracking page to find courier details
- Contact the courier directly for delivery-related issues
- Contact Rightangled if you need further support
Need help?
If you need assistance, please contact support as soon as possible.
Info@rightangled.com