If you’re awaiting a delivery, it’s important to know who to contact for updates or support. Depending on your location, your order will be handled by a specific courier:
For UK Patients – Royal Mail
If you're based in the UK, your parcel will be delivered by Royal Mail.
For queries about your delivery, you can reach out to Royal Mail through their help desk:
- Royal Mail Help Centre: https://www.royalmail.com/help
- From there, you can track your parcel, report a missing item, or speak to an agent using the “Chat with Us” option at the bottom right of the page.
For International Patients – DHL
If you're located outside of the UK, your parcel will be shipped via DHL.
You can get in touch with DHL using the following support options:
- DHL Customer Service (Express): https://www.dhl.com/global-en/home/contact-us.html
- On this page, select your country to get the most accurate contact number and live chat options.
- You can also track your parcel and find answers to common questions.
If you’re unsure which courier your order has been sent with, feel free to contact our support team at info@rightangled.com We’ll be happy to help.