What does each order status mean?
Your order status shows the current stage of your order, from when it is created to when it is delivered. This helps you understand where your order is and what to expect next.
Understanding your order status
Processing
Your order is being reviewed and prepared following clinical approval.
Dispatched
Your order has been shipped. Tracking details may be available.
Out for delivery
Your order is with the courier and due for delivery.
Delivered
Your order has been successfully delivered.

If your status hasn’t updated
Order updates may not appear in real time and can be affected by clinical review, preparation, or courier updates.
When to contact support
Contact support if your order is significantly delayed or marked as delivered but not received.
Need help?
info@rightangled.com