How do I change my password?

Find out how you can change your password here.


If you want to change your password to log into your account, these steps will walk you through how to do so. If you know your current password, please read the steps under section A. If you’ve forgotten your password, please skip to section B. 

Section A

If you know your current password

  1. Log into your account by clicking ‘Login’ on
  2. Click on your name found on the top right corner and click on ‘Profile’
  3. Click on password and enter your current password 
  4. You can now create a new password and submit 

Section B

If you’ve forgotten your current password 

  1. Go to and click ‘Login’
  2. Click on ‘Forgot password?’
  3. Enter your email address and click on ‘Recover password’. You will now receive an email to create a new password, follow the link provided in this email
  4. Create and confirm your new password. You can now log in to your dashboard with your new password 

If you have any further questions, please contact us via or alternatively please use our live chat service (Mondays to Fridays 9am-6pm)