Courier and Delivery

How to arrange the delivery and return of your testing kits. Find out more about our private courier services as well.

• My test kit has not arrived yet, what shall I do?
• Cold chain cycles | How long can I keep my medication out of the fridge before using it?
• Can I travel with my medication?
• Will customs take my medication?
• How long does international shipping take?
• How long does UK shipping on cold-chain items take?
• I missed my delivery, what can I do now?