Help Center
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Resolutions
General
Resolutions
Identification
Clinical questions
Subscriptions
how to manage my subscription
subscription queries
Referrals & discounts
Courier and Delivery
Troubleshoot
Blood Tests
DNA Tests
My Results
Testing kits & Test results
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Help Center
Resolutions
General
Resolutions
Identification
Clinical questions
Subscriptions
how to manage my subscription
subscription queries
Referrals & discounts
Courier and Delivery
Troubleshoot
Blood Tests
DNA Tests
My Results
Testing kits & Test results
Resolutions
A guide to our resolution center with more details around our terms of service, refund and replacement policies.
How do I lodge a complaint?
Blood & DNA test refund and replacement policy
