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Help Center
Tests and Kits
Tests and Kits
Find guidance on your tests, home kits, sample collection, and results.
Blood Tests
What is a blood test?
When should I take my blood test?
How often should I take a blood test?
What blood tests are available for me to purchase?
What are the benefits of having a blood test?
What is in my Rightangled blood test kit?
How do I collect my blood sample?
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DNA Tests
How is the test done DNA?
What do my Food & Diet DNA test results mean?
What do my Heart DNA test results mean?
What’s inside my Rightangled DNA test kit?
What does my fitness DNA test report mean?
What is your blood & DNA test refund and replacement policy?
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Your Test Kit
What will my blood test show?
Which test should I order?
What tests does Rightangled offer?
Can I register more than one person's barcode on the same account?
How can I change my details on my testing portal?
I’m a new user, how do I register my kit?
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Sample Collection and Returns
How do I send back my sample?
Where are your labs and what are their opening times?
Can I order a Rightangled test from any country?
Results and Reports
Who analyses my results?
How reliable or accurate are my results?
Can I print or download my test results?
How can I chase up my results?
What happens if my results were delayed?
How fast will I get my test results?
Why couldn’t my result be processed?
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Test Issues and Troubleshooting
My test kit has not arrived yet, what shall I do?
Does my kit have an expiration date?
