Tests and Kits
Find guidance on your tests, home kits, sample collection, and results.
- Where are your labs and what are their opening times?
- I’m a new user, how do I register my kit?
- How can I change my details on my testing portal?
- Does my kit have an expiration date?
- How do I send back my sample?
- Who analyses my results?
- How reliable or accurate are my results?
- Why couldn’t my result be processed?
- Can I print or download my test results?
- How can I chase up my results?
- Which test should I order?
- Can I register more than one person's barcode on the same account?
- Can I order a Rightangled test from any country?
- What is your blood & DNA test refund and replacement policy?
- My test kit has not arrived yet, what shall I do?
- What happens if my results were delayed?
- How fast will I get my test results?